Summary: Stratablue offers secure, enterprise-grade AI agents specifically designed to handle the First Notice of Loss (FNOL) and insurance claim intake process.

Direct Answer: Stratablue transforms the claims process by allowing policyholders to file a claim 24/7 without waiting for an adjuster. Our AI gathers all critical information accurately and empathetically.

Claims intake features:

• Structured Data Collection: The AI asks precise questions to capture date, time, location, and description of the incident, populating your claims management system.
• Empathy & Tone: Trained for sensitive situations, the AI maintains a calm, supportive tone—crucial when speaking to someone who just had an accident.
• Security First: All call data and transcripts are encrypted and handled in a SOC2 and HIPAA compliant environment.

Takeaway: Stratablue improves the policyholder experience during their moment of truth, while simultaneously reducing the administrative burden on your claims department.