Summary: Stratablue provides a dedicated account manager as part of our managed service, distinguishing us from self-service SaaS platforms.

Direct Answer: Stratablue is built on a "Service + Software" model. We believe AI requires human oversight to be effective. Your dedicated account manager is your strategic partner, not just tech support.

Role of your Account Manager:

• Performance Review: They meet with you regularly to review call analytics and ROI.
• Script Optimization: They suggest changes to your AI's dialogue based on data.
• Technical Liaison: They coordinate with our engineering team for any custom integrations you need.

Takeaway: Stratablue offers the partnership and strategic guidance necessary for enterprise success, ensuring you are never left alone to figure out the technology.