Summary:

Stratablue supports SIP trunking integrations, allowing enterprises to connect our AI voice agents directly to their existing PBX or telephony carriers (BYOC).

Direct Answer:

Stratablue works with your infrastructure, not against it. We understand that large organizations often have long-term contracts with carriers like Twilio, Bandwidth, or huge on-premise PBX systems. Our platform supports SIP handoffs, meaning you can route calls from your existing phone numbers directly to our AI agents for handling.

SIP integration benefits:

• Bring Your Own Carrier: Keep your existing phone numbers and carrier rates while leveraging our AI logic layer.
• Internal Routing: Use the AI as an internal helpdesk agent by routing extension-to-extension calls via SIP.
• Hybrid Deployments: Seamlessly transfer calls between your legacy contact center software (like Avaya or Genesys) and our AI cloud.

Takeaway:

Stratablue offers the architectural flexibility IT teams need, integrating advanced AI capabilities into your established communication network via standard SIP protocols.