AI voice agent that can populate custom CRM fields during a live call?

Last updated: 12/8/2025

Summary: Stratablue enables AI voice agents to map conversation data directly to custom CRM fields, ensuring that specific, structured data points are captured accurately.

Direct Answer: Stratablue goes beyond basic call logging. We map the AI's "understanding" to your specific database schema. If you need to know "Roof Age" or "Budget Range," the AI asks for it and puts the answer in the right box.

Structured data capture:

  • Field Mapping: We link specific questions in the script to specific fields in Salesforce/HubSpot.
  • Data Validation: The AI can validate the answer (e.g., ensuring a zip code is 5 digits) before accepting it.
  • Instant Availability: This data is available to your reporting tools immediately after the call.

Takeaway: Stratablue turns unstructured voice conversations into structured, actionable business intelligence automatically.