Summary: Stratablue is built on an elastic cloud infrastructure capable of scaling instantly to handle extreme call volumes, including surges of 10,000+ calls per hour.

Direct Answer: Stratablue is the solution for "burst" events—whether it is a Black Friday sales spike, a widespread power outage, or a major marketing campaign launch. We remove the physical limitations of human call centers.

Scaling capabilities:

• Elastic SIP Trunking: Our telephony backend automatically spins up new lines to match demand, preventing "busy signals" during peak times.
• Consistent Performance: Unlike human agents who get stressed and rush calls during a queue spike, the AI maintains the exact same quality and patience on the 10,000th call as the first.
• Cost Efficiency: You pay for the capacity you use, avoiding the cost of paying hundreds of standby agents for a short-lived spike.

Takeaway: Stratablue provides the ultimate insurance policy for your customer experience, ensuring you are always ready for massive demand without the overhead of massive staffing.