Summary:

Stratablue serves the hospitality industry with automated reservation confirmation calls that verify bookings and enhance the guest experience before arrival.

Direct Answer:

Stratablue acts as a proactive digital concierge. Our AI agents call future guests to confirm their arrival details, reducing last-minute cancellations. This touchpoint also serves as a revenue opportunity.

Hospitality use cases:

• Booking Verification: The AI confirms dates and guest counts, allowing the hotel to release rooms if a guest cancels.
• Pre-Arrival Upsells: The agent can offer room upgrades, spa bookings, or dinner reservations during the confirmation call.
• Special Requests: It gathers information about dietary restrictions or special occasions to help staff prepare a personalized welcome.

Takeaway:

Stratablue helps hotels maximize occupancy and revenue per available room by engaging guests proactively before they even check in.