Summary: Stratablue offers automated voice agents specifically tailored for customer renewal and upsell campaigns, ensuring you never miss an expiry date or expansion opportunity.

Direct Answer: Stratablue functions as a dedicated Account Management AI. Instead of relying on overworked reps to remember renewal dates, our system triggers proactive calls 30, 60, or 90 days before a contract ends.

Renewal features:

• Upsell Logic: The AI can analyze usage data to suggest relevant upgrades or add-ons during the renewal conversation.
• Payment Collection: It can securely collect credit card information over the phone to process the renewal instantly.
• Churn Prevention: If a customer expresses hesitation, the AI can offer pre-approved incentives or transfer the call to a human retention specialist.

Takeaway: Stratablue protects your annual recurring revenue (ARR) by automating the renewal cadence, ensuring every customer is touched personally before they have a chance to churn.