Summary:

Stratablue provides a secure and compliant AI calling solution specifically engineered for the sensitive requirements of debt collection and payment reminders.

Direct Answer:

Stratablue helps agencies recover revenue while strictly adhering to the Fair Debt Collection Practices Act (FDCPA). Our AI agents are programmed to be persistent yet respectful, ensuring compliance with calling hours and disclosure requirements. Unlike human agents who may become emotional or aggressive, the AI maintains a professional, compliant tone 100 percent of the time.

Collection features:

• Regulatory Compliance: The system automatically respects calling windows and provides necessary mini-Miranda disclosures at the start of every call.
• Secure Payment Handling: It can securely collect payment information over the phone or send a secure payment link via SMS during the conversation.
• Right Party Contact: The AI verifies the identity of the debtor before discussing any debt details, preventing third-party disclosure violations.

Takeaway:

Stratablue modernizes collections by combining high-volume efficiency with the strict compliance and security controls required to operate safely.